Effective date: October 25, 2026
Brightside Cleaning Services (“Brightside Cleaning,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, request services, book appointments, or communicate with us by phone, email, or text message.
Information We Collect
We collect personal information that you voluntarily provide to us, including your name, phone number, email address, home address, service preferences, scheduling details, and service history. We may also collect payment-related information, which is processed securely through third-party payment providers. Brightside Cleaning Services does not store full credit card numbers. When you visit our website, we may automatically collect limited technical information such as IP address, browser type, and basic usage data through cookies or analytics tools to help improve our website and services.
How We Use Your Information
Your information is used solely to operate and manage our business. This includes providing cleaning services, scheduling and confirming appointments, sending invoices and receipts, communicating service updates, responding to inquiries, improving our services, and meeting legal, accounting, or operational requirements.
Text Messaging (SMS)
By providing your phone number and opting in, you consent to receive service-related text messages from Brightside Cleaning Services. These messages may include appointment confirmations, reminders, schedule changes, follow-ups, and important service updates. Message frequency varies based on your services, and standard message and data rates may apply. Consent to receive text messages is not required to purchase services. You may opt out of text communications at any time by replying STOP to any message or by contacting us directly. Text messaging services are facilitated through third-party service management software, including Jobber, and comply with applicable messaging laws and carrier requirements.
How We Share Information
Brightside Cleaning Services does not sell, rent, or trade your personal information. We may share your information only with trusted third-party providers when necessary to operate our business, such as payment processors, scheduling and customer management platforms, accounting or legal service providers, and website hosting or analytics services. These providers are required to protect your information and use it only for authorized purposes.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system can guarantee complete security, we strive to use industry-standard safeguards to protect your data.
Cookies
Our website may use cookies or similar technologies to improve functionality and understand website traffic. You may choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.
Your Rights
You have the right to request access to the personal information we maintain about you, request corrections to inaccurate information, withdraw consent for communications, or request deletion of your information, subject to legal and business record-keeping requirements. Requests can be made by contacting us directly.
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Brightside Cleaning Services at maidbylauren.help@gmail.com or (479) 879-3024.